Elaine Santoyo Goldman, Office Manager

Elaine Santoyo GoldmanElaine has always been curious about human behavior and learning from other cultures. It’s this curiosity that brought her to Tessellati and influences her eclectic educational and professional pursuits. She received a BA in psychology (with a minor in Spanish) from The University of South Carolina. She also holds a Masters in Global Marketing Communications from Emerson College.

Prior to joining us, Elaine worked for over a decade in hotel operations management for some of the best properties in Boston. Her favorite aspect of this industry was the constant interaction with a diverse international clientele and co-workers. Elaine’s passionate commitment to customer service, brand awareness and creating personalized connections continues to infuse everything she does. As Office Manager, her attention to detail, adaptability and creativity are equally an asset here. She holds all of our feet to the fire to make sure projects and client needs are being delivered on time and within budget – despite the inevitable curveballs.

Elaine also brings a unique perspective as a first-generation American. She is fluent in Spanish and celebrates her Hispanic roots. She has done extensive research on her family tree – preserving stories, recipes and photos. In her spare time, Elaine enjoys painting and running. She hopes to one day qualify for the Boston Marathon and run a marathon in every state (only 46 more to go!). She maintains a blog about her running journey as an additional creative outlet.

Elaine brings the mental tenacity and positive approach necessary in endurance sports to projects at Tessellati, simultaneously focusing on the intricate details without losing site of the larger picture.